1. When a group of people laughs, members makes eye contact with the person they feel closest to.
This trick can make you an astute observer of relationships of all types. It can tell you which members of your team are bonding and learning to trust one another, just as easily as it can tell you if you might have a shot at landing a date with a certain someone.
2. Silence gets answers.
When you ask someone a question and they’re slow to respond, don’t feel pressure to move the conversation forward. Remaining silent plays to your advantage. Moments of silence make people feel as though they should speak, especially when the ball is in their court. This is a great tool to use in negotiations and other difficult conversations. Just make certain you resist the urge to move the conversation forward until you get your answer.
3. Open hands and palms create trust.
There’s an employee policy at LEGOLAND that says whenever someone asks where something is, the employee “presents” (open-palm gesture) their directions instead of “pointing” them. This is because the open-palmed gesture conveys trust, making people more likely to agree with what you’re saying and to find you friendly and likeable.
4. Showing excitement makes other people like you.
This one goes back to the idea that we mirror the behavior of those around us. If you show excitement when you see someone, they naturally mirror that excitement back at you. It’s an easy way to make a strong first impression and to get people to like you.
5. Maintain eye contact for 60 percent of a conversation.
The key to eye contact is balance. While it’s important to maintain eye contact, doing so 100% of the time is perceived as aggressive and creepy. At the same time, if you only maintain eye contact for a small portion of the conversation, you’ll come across as disinterested, shy, or embarrassed. Maintaining eye contact for roughly 60% of a conversation comes across as interested, friendly, and trustworthy.
This trick can make you an astute observer of relationships of all types. It can tell you which members of your team are bonding and learning to trust one another, just as easily as it can tell you if you might have a shot at landing a date with a certain someone.
2. Silence gets answers.
When you ask someone a question and they’re slow to respond, don’t feel pressure to move the conversation forward. Remaining silent plays to your advantage. Moments of silence make people feel as though they should speak, especially when the ball is in their court. This is a great tool to use in negotiations and other difficult conversations. Just make certain you resist the urge to move the conversation forward until you get your answer.
3. Open hands and palms create trust.
There’s an employee policy at LEGOLAND that says whenever someone asks where something is, the employee “presents” (open-palm gesture) their directions instead of “pointing” them. This is because the open-palmed gesture conveys trust, making people more likely to agree with what you’re saying and to find you friendly and likeable.
4. Showing excitement makes other people like you.
This one goes back to the idea that we mirror the behavior of those around us. If you show excitement when you see someone, they naturally mirror that excitement back at you. It’s an easy way to make a strong first impression and to get people to like you.
5. Maintain eye contact for 60 percent of a conversation.
The key to eye contact is balance. While it’s important to maintain eye contact, doing so 100% of the time is perceived as aggressive and creepy. At the same time, if you only maintain eye contact for a small portion of the conversation, you’ll come across as disinterested, shy, or embarrassed. Maintaining eye contact for roughly 60% of a conversation comes across as interested, friendly, and trustworthy.